Refund Policy

1. Overview

At Photo to Anime, we are committed to providing high-quality AI-powered image transformation services. This Refund Policy outlines the circumstances under which refunds may be requested and processed.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

• Technical failures that prevent the service from working as intended
• Unauthorized charges to your account
• Service disruptions that last more than 24 hours without notice
• Significant quality issues with generated images that cannot be resolved through support

3. Non-Refundable Items

The following are generally not eligible for refunds:

• Credits that have been successfully used to generate images
• Dissatisfaction with artistic style or personal preference
• User error in uploading incorrect images
• Credits purchased more than 30 days ago

4. Refund Process

To request a refund:

1. Contact our support team at [email protected]
2. Include your transaction ID and detailed explanation of the issue
3. Provide any supporting documentation or screenshots if applicable
4. Allow up to 5-7 business days for review

5. Refund Timeline

Approved refunds will be processed within 7-14 business days and will be credited back to your original payment method. Processing times may vary depending on your payment provider.

6. Partial Refunds

In some cases, partial refunds may be offered based on the extent of service usage or the nature of the issue. The refund amount will be determined on a case-by-case basis.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our service after changes constitutes acceptance of the new policy.

8. Contact Information

If you have any questions about this Refund Policy or need to request a refund, please contact us: